Terms of Service

1. Acceptance of Terms

By accessing or using HB LINKS’ website, services, or communications, you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, you must refrain from using our services. These Terms apply to all users, including clients, visitors, and authorized representatives. HB LINKS reserves the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of any revised Terms.

2. Scope of Services

HB LINKS is a licensed contractor in California (CSLB #1144057), offering professional services including low voltage systems, security systems, CCTV, access control, networking, AV integration, audio/video solutions, surveillance systems, and smart home installations. Our services may include consultation, installation, configuration, maintenance, and support. We reserve the right to modify, discontinue, or enhance any service offering without prior notice.

3. Account Access and Authorized Users

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify HB LINKS immediately of any unauthorized access or suspected breach. You may permit authorized users to access services through your account, but you remain fully responsible for their compliance with these Terms. HB LINKS is not liable for any loss or damage resulting from your failure to secure your account.

4. Software Updates and Service Modifications

HB LINKS may provide automatic updates, patches, or enhancements to software or systems used in connection with our services. By using our services, you consent to such updates. We reserve the right to require installation of updates to maintain service functionality. HB LINKS may also modify or discontinue services at its discretion, including for legal compliance or technical reasons.

5. Third-Party Products and Services

Our services may integrate or rely on third-party products, software, or services. HB LINKS does not control or endorse third-party providers and is not liable for their performance, content, or compliance. Use of third-party services may be subject to separate terms and conditions. You agree not to hold HB LINKS responsible for any issues arising from third-party integrations.

6. Limitations and Disclaimers

HB LINKS provides services on an 'as-is' and 'as-available' basis. We do not guarantee uninterrupted service or error-free performance. Our systems are not certified for emergency response or life-critical applications. You agree not to rely on our services for emergency notifications or high-risk activities. HB LINKS disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

7. Liability and Indemnification

To the fullest extent permitted by law, HB LINKS is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability is limited to the amount you paid for services in the preceding 12 months. You agree to indemnify and hold harmless HB LINKS and its officers, employees, and agents from any claims, damages, or expenses resulting from your violation of these Terms or misuse of our services.

8. Dispute Resolution and Arbitration

Any disputes arising from these Terms or our services shall be resolved through binding arbitration, unless you opt out within 30 days of accepting these Terms. Arbitration will be conducted in accordance with the rules of the International Centre for Dispute Resolution (ICDR), and governed by the Federal Arbitration Act. You may opt out by submitting written notice to HB LINKS. Arbitration will be confidential, and the arbitrator’s decision will be final and binding.

9. Class Action Waiver

You agree that any dispute resolution will be conducted on an individual basis and not as part of a class, consolidated, or representative action. The arbitrator may not consolidate claims or preside over any class proceedings. If this waiver is found unenforceable, the arbitration clause will be void.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of California. Any legal proceedings related to these Terms shall be brought in the courts located in Los Angeles County, California, unless otherwise required by law. HB LINKS reserves the right to pursue legal action in other jurisdictions where harm has occurred.

11. Export Compliance

You agree to comply with all applicable export laws and regulations. Our services may not be used in countries subject to U.S. embargoes or sanctions. You represent that you are not on any U.S. government list of prohibited parties and will not use our services in violation of export restrictions.

12. Copyright and DMCA

If you believe that any content on our website infringes your copyright, you may submit a DMCA notice to our designated agent. Your notice must include all required elements under 17 U.S.C. § 512(c)(3). If you believe your content was removed in error, you may submit a counter-notice. Misrepresentations may result in liability under Section 512(f).

13. Miscellaneous

These Terms constitute the entire agreement between you and HB LINKS regarding our services. If any provision is found unenforceable, the remainder will remain in effect. You may not assign your rights under these Terms without our written consent. Our failure to enforce any provision does not waive our rights. Any claim must be brought within one year of its occurrence. Section headings are for convenience only and do not affect interpretation.

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HB LINKS | Low Voltage, Security Systems, CCTV, AccessControl, Networking, AV Integration, AudioVideo, Surveillance Systems, SmartHome